What is Smart Vision?
Is it available to me?
I don't require all 3 services; do I need to apply for the full package?
Are Sky Sports and Sky Movies available?
Can I have Basic TV and Phone/Broadband?
Starting from €19 per month, there's sure to be a package that meets your budget! View packages.
In some cases, there may be an additional charge. But this is not often.
How much are the Sky Sports & Sky Movies packages?
Download sky pricing (pdf)
Can I pay by cheque or credit card?
When is the direct debit taken?
How often do I receive a bill?
How can I get connected?
3 ways to sign up for Smart Vision:
How long does it take to get connected?
Can I have two TV connections in my home?
I do not like where the point is in my living room. Can you move it?
Can I arrange a specific installation time?
My TV/Broadband/Phone is not working.
If you're having problems with any of your Smart Vision services, you can either log it with us on 1800 718 591 - or consult our technical support area online.
We are happy to inform you that this number is attended 24 hours a day 7 days a week.
My TV is not working. What is the first thing to do before ringing technical support helpline?
My broadband is not working, what is the first thing to do before ringing technical support helpline?
How to cancel an account
I do not want one of the services anymore, what should I do?
Please advise us in writing which service you wish to cancel:
Please note that 30 days notice is required.
Is there a contract period?
What is Smart Vision's contact details?
Can a customer have two separate accounts in the one apartment?
I'm moving house from one Smart Vision home to another, is this a problem?
How can I change the name on the account?
For SUPPORT, please call
No contention ratio means I don't have to share my connection with anyone else Kate
No contention ratio means I don't have to share my connection with anyone else