Corporate Solutions faq

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• What is Smart Account Management?

  Your dedicated Account Manager is your single point of contact for order submission & tracking, access to technology experts, and advice on choosing the right solution for your needs.

• What is the Smart Customer Portal?

  This online service enables you to view the performance of your services and plan for upgrades should you be nearing service capacity.

• What is Smart Fault Reporting & Technical Support?

  Each customer is given direct access to our Network Operations Centre on a 24x7x365 basis for technical queries and fault reporting and management. Other Corporate Solutions customers rate the Operations Centre service very highly and value the rapid resolution of issues.

• Smart Dedicated Corporate Customer Care Line?

  For all other issues, Corporate Solutions customers can ring 1850 945 945.